Toma de decisiones y solución de problemas en Gestión y liderazgo & Negocios y finanzas eBooks

The Drama-Free Workplace

How You Can Prevent Unconscious Bias, Sexual Harassment, Ethics Lapses, and Inspire a Healthy Culture

de Patti Perez ...

Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares!Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn’t enough, but ... Leer más

$15.00 USD

Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares!Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn’t enough, but
... Leer más
It's Not About the Shark

The Simple Path from Problem to Answer

de David Niven ...

In the spirit of The Tipping Point and Freakonomics, David Niven presents a new way of decoding the riddles of the everyday choices we make.It's Not About the Shark opens the door to the groundbreaking science of solutions by turning problems—and how we solve them—upside down. When we have a problem, most of us zero in, take it apart, and focus until we have it solved. David Niven shows us that ... Leer más

$12.99 USD

In the spirit of The Tipping Point and Freakonomics, David Niven presents a new way of decoding the riddles of the everyday choices we make.It's Not About the Shark opens the door to the groundbreaking science of solutions by turning problems—and how we solve them—upside down. When we have a problem, most of us zero in, take it apart, and focus until we have it solved. David Niven shows us that
... Leer más
Lean Six Sigma For Dummies

de Martin Brenig-Jones, Jo Dowdall ...

Become a process improvement star with Lean Six Sigma!Thinking Lean? Not in terms of weight loss, but operational efficiency? Then you can get into the Lean mindset with Lean Six Sigma For Dummies. A popular process improvement strategy used in many corporations, Lean Six Sigma exemplifies eliminating waste and optimizing flow at an operational level. With the strategies outlined in this book, you ... Leer más

$19.00 USD

Become a process improvement star with Lean Six Sigma!Thinking Lean? Not in terms of weight loss, but operational efficiency? Then you can get into the Lean mindset with Lean Six Sigma For Dummies. A popular process improvement strategy used in many corporations, Lean Six Sigma exemplifies eliminating waste and optimizing flow at an operational level. With the strategies outlined in this book, you
... Leer más
Discount Business Strategy

How the New Market Leaders are Redefining Business Strategy

de Michael Moesgaard Andersen, Flemming Poulfelt ...

What people are saying about Discount Business Strategy:"Michael Andersen and Flemming Poulfelt provide a provocative discussion of the rapidly growing role of discounters across numerous industries: how they operate; how they create uniqueness; and how they can destroy value for incumbents. Understanding the specific moves and tools that the authors analyze will be valuable for attackers and ... Leer más

$59.00 USD

What people are saying about Discount Business Strategy:"Michael Andersen and Flemming Poulfelt provide a provocative discussion of the rapidly growing role of discounters across numerous industries: how they operate; how they create uniqueness; and how they can destroy value for incumbents. Understanding the specific moves and tools that the authors analyze will be valuable for attackers and
... Leer más
Das 12-Wochen-Jahr

Wie Sie in 12 Wochen mehr schaffen als andere in 12 Monaten

de Brian P. Moran, Michael Lennington ...

Traducido por Ines Bergfort ...

Der Leitfaden zur Verkürzung Ihres Arbeitszyklus von einem Jahr auf zwölf Wochen.Ohne einen Plan werden Sie keinen Erfolg haben. Die meisten Unternehmen und Menschen arbeiten mit Jahreszielen und -plänen, also einem zwölfmonatigen Durchführungszyklus. Brian Moran und Michael Lennington haben jedoch festgestellt, dass jährliche Pläne und Ziele unvorhergesehene Hindernisse schaffen und so die ... Leer más

$22.50 USD

Der Leitfaden zur Verkürzung Ihres Arbeitszyklus von einem Jahr auf zwölf Wochen.Ohne einen Plan werden Sie keinen Erfolg haben. Die meisten Unternehmen und Menschen arbeiten mit Jahreszielen und -plänen, also einem zwölfmonatigen Durchführungszyklus. Brian Moran und Michael Lennington haben jedoch festgestellt, dass jährliche Pläne und Ziele unvorhergesehene Hindernisse schaffen und so die
... Leer más
Applied EI

The Importance of Attitudes in Developing Emotional Intelligence

de Tim Sparrow, Amanda Knight ...

A decade on from its birth, emotional intelligence is attracting more attention than ever before. Why? Because of its proven connection to performance. Tomorrow's leaders will have to be facilitators who work collaboratively to help others develop their potential, and this will require emotionally intelligent skills and attitudes. Against this landscape, Applied EI provides the tools and advice ... Leer más

$39.00 USD

A decade on from its birth, emotional intelligence is attracting more attention than ever before. Why? Because of its proven connection to performance. Tomorrow's leaders will have to be facilitators who work collaboratively to help others develop their potential, and this will require emotionally intelligent skills and attitudes. Against this landscape, Applied EI provides the tools and advice
... Leer más
朋友與敵人：哥倫比亞大學╳華頓商學院聯手，教你掌握合作與競爭之間的張力，當更好的盟友與更令人敬畏的對手（暢銷新裝版）

Friend & Foe: When to Cooperate, When to Compete, and How to Succeed at Both

de 亞當．賈林斯基, Adam Galinsky, 莫里斯．史威瑟, Maurice Schweitzer, 許恬寧 ...

★暢銷全球．商管心理學必讀經典★了解人性，才能創造雙贏，重點是──讓自己多贏一些！競爭與合作，並不是二選一。掌握敵友關係的正確平衡，在面試、會議、談判等場合，為自己創造有利環境！哥倫比亞大學╳華頓商學院聯手，引用科學實證研究，揭開合作與競爭的成功祕訣！．為什麼我們應該在面試時最後一個上場，買賣房子時卻應該第一個喊價？．為什麼榮獲奧斯卡最佳影片的電影，大多在美國10月至12月間上映？．為什麼笨手笨腳反而能提升地位與權威？．什麼時候人才太多反而不是好事？．如何靠著欺騙建立信任？成功的要素是什麼？有人認為人類天生愛好競爭，追求私利才能出人頭地；也有人指出人類屬於合作的物種，合群最能帶來成功。哥倫比亞大學賈林斯基教授與華頓商學院史威瑟教授則主張：人並非天生愛競爭，也非天生就該合作，而是競爭中有合作，合作中有競爭。不論是同事、朋友、伴侶、手足，我們... ... Leer más

$9.99 USD

★暢銷全球．商管心理學必讀經典★了解人性，才能創造雙贏，重點是──讓自己多贏一些！競爭與合作，並不是二選一。掌握敵友關係的正確平衡，在面試、會議、談判等場合，為自己創造有利環境！哥倫比亞大學╳華頓商學院聯手，引用科學實證研究，揭開合作與競爭的成功祕訣！．為什麼我們應該在面試時最後一個上場，買賣房子時卻應該第一個喊價？．為什麼榮獲奧斯卡最佳影片的電影，大多在美國10月至12月間上映？．為什麼笨手笨腳反而能提升地位與權威？．什麼時候人才太多反而不是好事？．如何靠著欺騙建立信任？成功的要素是什麼？有人認為人類天生愛好競爭，追求私利才能出人頭地；也有人指出人類屬於合作的物種，合群最能帶來成功。哥倫比亞大學賈林斯基教授與華頓商學院史威瑟教授則主張：人並非天生愛競爭，也非天生就該合作，而是競爭中有合作，合作中有競爭。不論是同事、朋友、伴侶、手足，我們...
... Leer más
The Stoic Systems Thinker

de Michael Lukich ...

The world got more complex. Our thinking hasn't kept up.We have access to more information than any generation in history. Yet, most of us find less clarity about what to do with it. The decisions are bigger. Variables keep multiplying. The old playbooks aren't working. This isn't an intelligence problem. It's a thinking problem-a growing gap between the complexity we face and our ability to think ... Leer más

$4.99 USD

The world got more complex. Our thinking hasn't kept up.We have access to more information than any generation in history. Yet, most of us find less clarity about what to do with it. The decisions are bigger. Variables keep multiplying. The old playbooks aren't working. This isn't an intelligence problem. It's a thinking problem-a growing gap between the complexity we face and our ability to think
... Leer más
Speak Up, Show Up, and Stand Out: The 9 Communication Rules You Need to Succeed

de Loretta Malandro ...

MASTER A NEW WAY OF COMMUNICATING TO BUILD INFLUENCE AND ACHIEVE UNPARALLELED SUCCESSSpeak Up, Show Up, and Stand Out provides the rules for exemplary business communication.This lean and effective guide isn’t just about choosing the right words; it's a whole new way of communicating to achieve unparalleled success. It offers the tools and skills readers need to build influence, deliver results, ... Leer más

$20.19 USD

MASTER A NEW WAY OF COMMUNICATING TO BUILD INFLUENCE AND ACHIEVE UNPARALLELED SUCCESSSpeak Up, Show Up, and Stand Out provides the rules for exemplary business communication.This lean and effective guide isn’t just about choosing the right words; it's a whole new way of communicating to achieve unparalleled success. It offers the tools and skills readers need to build influence, deliver results,
... Leer más
我全都要：顛覆大腦二選一慣性的進階思維

Both/And Thinking: Embracing Creative Tensions to Solve Your Toughest Problems

de 溫蒂‧史密斯, 瑪麗安‧路易斯 ...

Traducido por 周怡伶 ...

Series series 全景的經濟學
你還要被「非此即彼」的二元思維控制多久？選錯的恐懼，錯過的遺憾……本書結合大腦科學 × 心理學 × 行為科學擺脫平庸答案，終結人生「選擇焦慮」的進階思考方法Thinkers 50年度創新思維獎得主，耗時20年研究，帶來顛覆性解方：兼並思維（Both/And Thinking）＼＼＼個人與團隊，都能運作「兼並思維」／／／有效解決大腦偏好二選一所產生的情緒勞務將機會成本最小化、利益最大化！讀完這本書後，「我全都要！」不再只是玩笑話全球組織悖論研究巨擘溫蒂・史密斯與瑪麗安・路易斯長年關注組織內部衝突張力產生的創新成果，投入二十年時間，走訪樂高、聯合利華、蘋果公司等全球知名企業，結合大腦科學、心理學、組織行為學與行為科學，親眼見證能成功駕馭對立的菁英工作者及團隊，如何在壓力中找到機會，，以兼並取代取捨，將對立的選擇轉化為個人成長和組織創新動力。他們進而提出顛覆傳統二元思考的決策模型——兼並思維 ... Leer más

$10.99 USD o gratis con Kobo Plus

你還要被「非此即彼」的二元思維控制多久？選錯的恐懼，錯過的遺憾……本書結合大腦科學 × 心理學 × 行為科學擺脫平庸答案，終結人生「選擇焦慮」的進階思考方法Thinkers 50年度創新思維獎得主，耗時20年研究，帶來顛覆性解方：兼並思維（Both/And Thinking）＼＼＼個人與團隊，都能運作「兼並思維」／／／有效解決大腦偏好二選一所產生的情緒勞務將機會成本最小化、利益最大化！讀完這本書後，「我全都要！」不再只是玩笑話全球組織悖論研究巨擘溫蒂・史密斯與瑪麗安・路易斯長年關注組織內部衝突張力產生的創新成果，投入二十年時間，走訪樂高、聯合利華、蘋果公司等全球知名企業，結合大腦科學、心理學、組織行為學與行為科學，親眼見證能成功駕馭對立的菁英工作者及團隊，如何在壓力中找到機會，，以兼並取代取捨，將對立的選擇轉化為個人成長和組織創新動力。他們進而提出顛覆傳統二元思考的決策模型——兼並思維
... Leer más
HBR's 10 Must Reads on Strategy, Vol. 2 (with bonus article "Creating Shared Value" By Michael E. Porter and Mark R. Kramer)

de Harvard Business Review, Michael E. Porter, A.G. Lafley, Clayton M. Christensen, Rita Gunther McGrath ...

Series series HBR's 10 Must Reads
Do you have the right strategy to lead your company into the future?Get more of the management ideas you want, from the authors you trust, with HBR's 10 Must Reads on Strategy (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you combat new competitors and define the best strategy for your company.With insights from leading ... Leer más

$17.99 USD o gratis con Kobo Plus

Do you have the right strategy to lead your company into the future?Get more of the management ideas you want, from the authors you trust, with HBR's 10 Must Reads on Strategy (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you combat new competitors and define the best strategy for your company.With insights from leading
... Leer más
麥肯錫教企業這樣用AI數位轉型

Rewired: The McKinsey Guide to Outcompeting in the Age of Digital and AI

de 艾瑞克．拉瑪爾 Eric Lamarre, 凱特．史馬吉 Kate Smaje, 羅尼．澤梅爾 Rodney Zemmel ...

Traducido por 李芳齡 ...

※本書為《麥肯錫教企業這樣用AI：第一本AI數位轉型全書》封面改版麥肯錫首度大公開：企業成功實現「數位」和「AI」轉型的操作手冊！數位轉型沒有速成法，但有策略路徑圖200次轉型實踐 ╳ 100多個圖解案例 ╳ B2B、B2C企業經驗手把手帶你找到企業優勢源頭！本書獻給「非數位原生世代」誕生的企業，以及那些準備捲起袖子、致力於長期成功的轉型領導者與團隊！「非數位原生世代」企業總是擔心──‧投資大量金錢去支援數位與AI轉型，可以回本嗎？‧我們有可能找到科技公司一樣好的科技人才嗎？‧轉型過程中哪些工作可以外包、哪些不行？‧轉型的成功與否可以評量嗎？<br... ... Leer más

$11.99 USD

※本書為《麥肯錫教企業這樣用AI：第一本AI數位轉型全書》封面改版麥肯錫首度大公開：企業成功實現「數位」和「AI」轉型的操作手冊！數位轉型沒有速成法，但有策略路徑圖200次轉型實踐 ╳ 100多個圖解案例 ╳ B2B、B2C企業經驗手把手帶你找到企業優勢源頭！本書獻給「非數位原生世代」誕生的企業，以及那些準備捲起袖子、致力於長期成功的轉型領導者與團隊！「非數位原生世代」企業總是擔心──‧投資大量金錢去支援數位與AI轉型，可以回本嗎？‧我們有可能找到科技公司一樣好的科技人才嗎？‧轉型過程中哪些工作可以外包、哪些不行？‧轉型的成功與否可以評量嗎？<br...
... Leer más
Total Construction Project Management, Second Edition

de George J. Ritz, Sidney M. Levy ...

The most comprehensive, up-to-date construction project management systemFully revised for the latest technologies and standards, Total Construction Project Management, Second Edition provides a proven framework for completing construction jobs as specified, on schedule, and within budget. You’ll learn how to plan, organize, and control each stage of a project—from initiation to close-out.This ... Leer más

$101.99 USD

The most comprehensive, up-to-date construction project management systemFully revised for the latest technologies and standards, Total Construction Project Management, Second Edition provides a proven framework for completing construction jobs as specified, on schedule, and within budget. You’ll learn how to plan, organize, and control each stage of a project—from initiation to close-out.This
... Leer más
Humanizing Healthcare: Hardwire Humanity into the Future of Health

de Summer Knight ...

From a top healthcare futurist, frontline innovator, and Deloitte consultant comes a bold new vision for Humanizing Healthcare—hardwiring humanity at every point of care—that is good for people and good for business.Our nation’s healthcare and life science industry has changed dramatically over the past few decades—and not always for the better. In addition to rising costs and access challenges, ... Leer más

$20.99 USD

From a top healthcare futurist, frontline innovator, and Deloitte consultant comes a bold new vision for Humanizing Healthcare—hardwiring humanity at every point of care—that is good for people and good for business.Our nation’s healthcare and life science industry has changed dramatically over the past few decades—and not always for the better. In addition to rising costs and access challenges,
... Leer más
Customer Service Training for Service Technicians

Customer Service Training Series, #9

de Kimberly Peters ...

Series Libro 9 - Customer Service Training Series
Repairing the equipment is just part of the job for a good technician. You must also "repair" the relationship with the customer.Customer Service Training for Service Technicians provides you with customer service training focused on the role of the technician. Learn how to use your interpersonal skills to create long lasting customers.Even more important, learn how to leverage service to bring in ... Leer más

$7.99 USD o gratis con Kobo Plus

Repairing the equipment is just part of the job for a good technician. You must also "repair" the relationship with the customer.Customer Service Training for Service Technicians provides you with customer service training focused on the role of the technician. Learn how to use your interpersonal skills to create long lasting customers.Even more important, learn how to leverage service to bring in
... Leer más
How To Create A CPN Number

A Practical Step-by-Step Guide to Obtaining a Credit Privacy Number - Your Secret Weapon to Financial Freedom.

de Larry Wheeler ...

Sick and tired of your credit score dictating your life?Imagine erasing your past mistakes, wiping the slate clean, and starting over. Imagine a world where your credit history no longer holds you back from achieving your dreams.That's the power of a CPN number. It's your secret weapon to unlock a new world of financial opportunities and take control of your financial destiny.Get your own CPN ... Leer más

$5.99 USD o gratis con Kobo Plus

Sick and tired of your credit score dictating your life?Imagine erasing your past mistakes, wiping the slate clean, and starting over. Imagine a world where your credit history no longer holds you back from achieving your dreams.That's the power of a CPN number. It's your secret weapon to unlock a new world of financial opportunities and take control of your financial destiny.Get your own CPN
... Leer más
The Art of Creative Thinking: How to be Innovative and Develop Great Ideas

How to be Innovative and Develop Great Ideas

de John Adair ...

Series series The John Adair Leadership Library
The Art of Creative Thinking provides clear, practical guidelines for developing your powers as a creative thinker. Using examples of entrepreneurs, authors, scientists and artists, John Adair illustrates a key aspect of creativity in each chapter. Stimulating and accessible, this book will help you to understand the creative process, overcome barriers to new ideas, learn to think effectively and ... Leer más

$28.99 USD

The Art of Creative Thinking provides clear, practical guidelines for developing your powers as a creative thinker. Using examples of entrepreneurs, authors, scientists and artists, John Adair illustrates a key aspect of creativity in each chapter. Stimulating and accessible, this book will help you to understand the creative process, overcome barriers to new ideas, learn to think effectively and
... Leer más
Professional Services Leadership Handbook

How to Lead a Professional Services Firm in a New Age of Competitive Disruption

de Nigel Clark, Ben Kent, Alastair Beddow, Adrian Furner ...

Professional services firms - from the legal sector to accountancy, consulting and beyond - face increased disruption. Service delivery models are under pressure to adapt to changing client expectations. Technology offers new ways of working with clients, but changes the skills profile required of professionals, and threatens the traditional people-centred business model. The Professional Services ... Leer más

$53.99 USD

Professional services firms - from the legal sector to accountancy, consulting and beyond - face increased disruption. Service delivery models are under pressure to adapt to changing client expectations. Technology offers new ways of working with clients, but changes the skills profile required of professionals, and threatens the traditional people-centred business model. The Professional Services
... Leer más
The Power of Unfair Advantage

How to Create It, Build it, and Use It to Maximum Effect

de John L. Nesheim ...

A Silicon Valley veteran and author of the bestseller High Tech Start Up reveals the nature of unfair advantage -- that holy grail for every company, the mysterious quality that separates successful businesses from the nine out of ten that fail -- and then shows how to create an unfair advantage, build it into a business plan, and use it to maximum effect.Nesheim's first book, originally self ... Leer más

$15.99 USD

A Silicon Valley veteran and author of the bestseller High Tech Start Up reveals the nature of unfair advantage -- that holy grail for every company, the mysterious quality that separates successful businesses from the nine out of ten that fail -- and then shows how to create an unfair advantage, build it into a business plan, and use it to maximum effect.Nesheim's first book, originally self
... Leer más
A Dozen Lessons for Entrepreneurs

de Tren Griffin ...

A Dozen Lessons for Entrepreneurs shows how the insights of leading venture capitalists can teach readers to create a unique approach to building a successful business. Through profiles and interviews of figures such as Bill Gurley of Benchmark Capital, Marc Andreesen and Ben Horowitz of Andreesen Horowitz, and Jenny Lee of GGV Capital, Tren Griffin draws out the fundamental lessons from their ... Leer más

$17.99 USD

A Dozen Lessons for Entrepreneurs shows how the insights of leading venture capitalists can teach readers to create a unique approach to building a successful business. Through profiles and interviews of figures such as Bill Gurley of Benchmark Capital, Marc Andreesen and Ben Horowitz of Andreesen Horowitz, and Jenny Lee of GGV Capital, Tren Griffin draws out the fundamental lessons from their
... Leer más
The Bankruptcy Alternative

Close Your Business Your Way, Without Bankruptcy. Save Time, Save Money, Save Your Sanity!

de Bruce Bowler ...

The purpose of the book is to give, to those who have a failing or failed business on their hands, helpful information in knowing when to close it down; encouragement in taking that step if needed; and that if they choose to close it down, to let them know that they have more options available than just declaring bankruptcy. It shows how a "self-managed liquidation" very well may be a better ... Leer más

$7.99 USD o gratis con Kobo Plus

The purpose of the book is to give, to those who have a failing or failed business on their hands, helpful information in knowing when to close it down; encouragement in taking that step if needed; and that if they choose to close it down, to let them know that they have more options available than just declaring bankruptcy. It shows how a "self-managed liquidation" very well may be a better
... Leer más
Story Thinking and the Real-world Applications of Sci-Fi and Fantasy Writing

de Professor Kim Wilkins, Dr Helen Marshall, Dr Lisa Bennett ...

In the 21st century, the rapid advance of technology and the existential threat of climate breakdown mean the real world increasingly resembles something out of fiction, filled with ambiguity and uncertainty. Such challenges need imaginative, creative solutions. To find them, teams of experts must pool their knowledge, make new connections, and forge paths forward.In Story Thinking, award-winning ... Leer más

$21.99 USD

In the 21st century, the rapid advance of technology and the existential threat of climate breakdown mean the real world increasingly resembles something out of fiction, filled with ambiguity and uncertainty. Such challenges need imaginative, creative solutions. To find them, teams of experts must pool their knowledge, make new connections, and forge paths forward.In Story Thinking, award-winning
... Leer más
ZoeMust-Win Battles

Must-Win Battles: Creating the focus you need to achieve your key business goals

de Peter Killing ...

Must-Win Battles shows in a step-by-step way, how to identify the key goals that need achieving and how to win emotional and intellectual buy-in from the employees who make it all happen. By focusing on the right key short-term efforts you attain the twin benefits of delivering in the here-and-now, and making progress toward larger strategic goals.Businesses around the world are struggling for ... Leer más

$20.99 USD

Must-Win Battles shows in a step-by-step way, how to identify the key goals that need achieving and how to win emotional and intellectual buy-in from the employees who make it all happen. By focusing on the right key short-term efforts you attain the twin benefits of delivering in the here-and-now, and making progress toward larger strategic goals.Businesses around the world are struggling for
... Leer más
Expect the Unexpected (Or You Won't Find It)

A Creativity Tool Based on the Ancient Wisdom of H

de Roger Von Oech ...

"You can't step in the same river twice.""Dogs bark at what they don't understand.""The doctor inflicts pain to cure suffering."The ancient Greek philosopher Heraclitus was famous for his brilliant and provocative sayings. Today, more than 2,500 years after they were written, his ideas about life, nature, and the cosmos remain as startlingly original as ever.In Expect the Unexpected (Or You Won't ... Leer más

$13.99 USD

"You can't step in the same river twice.""Dogs bark at what they don't understand.""The doctor inflicts pain to cure suffering."The ancient Greek philosopher Heraclitus was famous for his brilliant and provocative sayings. Today, more than 2,500 years after they were written, his ideas about life, nature, and the cosmos remain as startlingly original as ever.In Expect the Unexpected (Or You Won't
... Leer más

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