Retailing in Marketing & Sales & Business & Finance Audiobooks

Audiobook

The Design of Everyday Things

Revised and Expanded Edition

by Don Norman ...

Narrated by Neil Hellegers ...

Unabridged

10 hours 39 min

Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product ... Read more

$27.99 USD

Design doesn't have to complicated, which is why this guide to human-centered design shows that usability is just as important as aesthetics.Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door.The fault, argues this ingenious -- even liberating -- book, lies not in ourselves, but in product
... Read more
Audiobook

The Shop Girls of Harpers

The start of the bestselling heartwarming historical saga series from Rosie Clarke

by Rosie Clarke ...

Narrated by Juliette Burton ...

Series Audiobook 1 - Welcome To Harpers Emporium
Unabridged

10 hours 14 min

The beginning of a brand new series from #1 bestselling author Rosie ClarkeWelcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins.Join them as ... Read more

$22.99 USD or Free with Kobo Plus

The beginning of a brand new series from #1 bestselling author Rosie ClarkeWelcome to Harpers of Oxford Street.London 1911When Sally, Beth, Margaret and Rachel meet at a job interview for the wonderful new store in Oxford Street, they have no idea they will become lifelong friends.When all four girls are lucky enough to be selected as sales staff their exciting new adventure begins.Join them as
... Read more
Audiobook

Celebrity Shopper

A feel-good romantic comedy

by Carmen Reid ...

Narrated by Julie Maisey ...

Series Audiobook 4 - The Annie Valentine Series
Unabridged

8 hours 49 min

A laugh-out-loud, feel-good novel from Top 100 bestelling author of Worn Out Wife Seeks New Life!️Every book in the Annie Valentine Series can be read as a standalone️She's hit the big time... hasn't she?Personal shopper, Annie Valentine, is presenting her own popular TV fashion series. But despite this being Annie’s dream job, success isn’t all it’s cracked up to be and suddenly Annie is feeling ... Read more

$25.99 USD or Free with Kobo Plus

A laugh-out-loud, feel-good novel from Top 100 bestelling author of Worn Out Wife Seeks New Life!️Every book in the Annie Valentine Series can be read as a standalone️She's hit the big time... hasn't she?Personal shopper, Annie Valentine, is presenting her own popular TV fashion series. But despite this being Annie’s dream job, success isn’t all it’s cracked up to be and suddenly Annie is feeling
... Read more
Audiobook

Der moderne Einzelhändler – Band 1: Warum Marketing heute anders funktioniert

by Norbert Bauer ...

Narrated by Victor Munich (AI) ...

Series Audiobook 1 - Der moderne Einhelhändler
Unabridged

1 hour 30 min

Fühlst du dich manchmal ratlos, weil die gewohnten Strategien in deinem Laden einfach nicht mehr greifen? Früher reichte es oft, einfach die Tür aufzuschließen, doch heute bleiben die Kunden häufiger aus. Wenn du dich fragst, warum der Umsatzrückgang im Einzelhandel auch dich trifft, obwohl du alles gibst, dann ist dieses Hörbuch genau für dich gemacht.Der moderne Einzelhändler – Band 1 holt dich ... Read more

$13.99 USD

Fühlst du dich manchmal ratlos, weil die gewohnten Strategien in deinem Laden einfach nicht mehr greifen? Früher reichte es oft, einfach die Tür aufzuschließen, doch heute bleiben die Kunden häufiger aus. Wenn du dich fragst, warum der Umsatzrückgang im Einzelhandel auch dich trifft, obwohl du alles gibst, dann ist dieses Hörbuch genau für dich gemacht.Der moderne Einzelhändler – Band 1 holt dich
... Read more
Audiobook

Work Shop

The consumer-driven transformation of Commercial Real Estate

by Joe Brady ...

Narrated by Joe Brady ...

Unabridged

4 hours 50 min

Commercial real estate (retail and office) represents a $7 trillion asset class that is slow to change and currently under increasing pressure.What are the effects of accelerating technology and changing consumer behavior on real estate? Work Shop explores the growth of retail, fueled by smartphones and apps, in the post-pandemic world.Whether you are a building owner or decision maker, service ... Read more

$10.99 USD or Free with Kobo Plus

Commercial real estate (retail and office) represents a $7 trillion asset class that is slow to change and currently under increasing pressure.What are the effects of accelerating technology and changing consumer behavior on real estate? Work Shop explores the growth of retail, fueled by smartphones and apps, in the post-pandemic world.Whether you are a building owner or decision maker, service
... Read more
Audiobook

I'll Be Back

How To Get Customers To Come Back Again & Again

by Shep Hyken ...

Narrated by Shep Hyken ...

Unabridged

4 hours 42 min

How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service ... Read more

$13.99 USD or Free with Kobo Plus

How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers.Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service
... Read more
Audiobook

Amazon

How the World's Most Relentless Retailer will Continue to Revolutionize Commerce

by Natalie Berg, Natalie Berg, Miya Knights, Miya Knights ...

Narrated by Kelly Burke ...

Unabridged

10 hours

What is the secret to Amazon's success? What does the ecommerce giant have in store for the future? Explore the disruptive new retail strategies of the world's most relentless retailer and gain valuable lessons that can be applied to any business in the ecommerce sector, with original insight from the company as it continues to revolutionize itself even further.The retail industry is facing ... Read more

$27.99 USD or Free with Kobo Plus

What is the secret to Amazon's success? What does the ecommerce giant have in store for the future? Explore the disruptive new retail strategies of the world's most relentless retailer and gain valuable lessons that can be applied to any business in the ecommerce sector, with original insight from the company as it continues to revolutionize itself even further.The retail industry is facing
... Read more
Audiobook

Der moderne Einzelhändler – Band 2: Der Laden mit Profil

Wie Einzelhändler klar zeigen, wofür sie stehen und warum Kunden genau zu ihnen kommen

by Norbert Bauer ...

Narrated by Victor Munich (AI) ...

Series Audiobook 2 - Der moderne Einzelhändler
Unabridged

1 hour 25 min

Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte ... Read more

$14.99 USD

Fühlst du dich manchmal wie eines von vielen Geschäften in deiner Stadt? Austauschbar und ständig im Kampf gegen den wachsenden Preisdruck? Der moderne Einzelhändler Band 2: Der Laden mit Profil ist dein Wegweiser aus dieser Falle. Als inhabergeführter Einzelhändler reicht es heute nicht mehr aus, mit leeren Floskeln wie bestem Service oder höchster Qualität zu werben. Du brauchst eine echte
... Read more
Audiobook

High-Velocity Digital Marketing

Silicon Valley Secrets to Create Breakthrough Revenue in Record Time

by Steven Mark Kahan ...

Narrated by Lyle Blaker ...

Unabridged

6 hours 15 min

67 percent of B2B buyers no longer prefer to interact with sales representatives when making purchasing decisions. Gathering information online is now the hallmark of the buying process.During his thirty-plus-year career, Steven Mark Kahan has developed a digital marketing blueprint that helps companies quickly increase revenue in brutally competitive markets. In High-Velocity Digital Marketing, ... Read more

$19.99 USD

67 percent of B2B buyers no longer prefer to interact with sales representatives when making purchasing decisions. Gathering information online is now the hallmark of the buying process.During his thirty-plus-year career, Steven Mark Kahan has developed a digital marketing blueprint that helps companies quickly increase revenue in brutally competitive markets. In High-Velocity Digital Marketing,
... Read more
Audiobook

The Nordstrom Way to Customer Experience Excellence

Creating a Values-Driven Service Culture, 3rd Edition

by Robert Spector, BreAnne O. Reeves ...

Narrated by Steve Menasche ...

Unabridged

5 hours 55 min

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry ... Read more

$18.99 USD or Free with Kobo Plus

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry
... Read more
Audiobook

The Customer Is Always Wrong

An Unhinged Guide to Everything That Sucks About Work (from an Angry Retail Guy)

by Scott Seiss ...

Narrated by Scott Seiss ...

Unabridged

3 hours 42 min

Read by the author.Laugh until you cry with a much-needed dose of irreverent humor about why work stinks.Customers want you to magically produce something from the back room. Bosses schedule you on your day off. Corporate policies are mandated that make zero practical sense. Sound familiar?If you've ever worked in customer service (or any job, really), you know that everyone else—the customer, the ... Read more

$18.99 USD

Read by the author.Laugh until you cry with a much-needed dose of irreverent humor about why work stinks.Customers want you to magically produce something from the back room. Bosses schedule you on your day off. Corporate policies are mandated that make zero practical sense. Sound familiar?If you've ever worked in customer service (or any job, really), you know that everyone else—the customer, the
... Read more
Audiobook

What Customers Hate

Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business

by Nicholas Webb ...

Narrated by James Foster ...

Unabridged

6 hours 10 min

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but ... Read more

$23.99 USD

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of imperfect choices. The best organizations in the world are not only delivering great customer experience, but
... Read more
Audiobook

Shopify Profitability

Strategic Digital Commerce (2026 Edition)

by Azhar ul Haque Sario ...

Narrated by Digital Voice Madison G ...

Series Audiobook 11 - Technology
Unabridged

5 hours 20 min

This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory ... Read more

$6.99 USD or Free with Kobo Plus

This audiobook is narrated by a digital voice.Stop chasing sales and start building real profit. This is the definitive 2026 guide for mastering Shopify. Most businesses fail because they focus on "vanity metrics" like total revenue while ignoring the costs that eat their margins. This book fixes that.You will learn to treat your store as a data-driven company. We blend high-level business theory
... Read more
Audiobook

Arriving Today

From Factory to Front Door -- Why Everything Has Changed About How and What We Buy

by Christopher Mims ...

Narrated by James Fouhey ...

Unabridged

11 hours 23 min

The Wall Street Journal technology columnist reveals the fascinating story behind the misleadingly simple phrase shoppers take for granted—“Arriving Today”—in this eye-opening investigation into the new rules of online commerce, transportation, and supply chain management.We are at a tipping point in retail history. While consumers are profiting from the convenience of instant gratification, ... Read more

$28.99 USD

The Wall Street Journal technology columnist reveals the fascinating story behind the misleadingly simple phrase shoppers take for granted—“Arriving Today”—in this eye-opening investigation into the new rules of online commerce, transportation, and supply chain management.We are at a tipping point in retail history. While consumers are profiting from the convenience of instant gratification,
... Read more
Audiobook

Я так и знал! Теория ограничений для розничной торговли

by Элияху Голдратт ...

Narrated by Владимир Левашев ...

Unabridged

7 hours 14 min

Цитата Человек постоянно сталкивается с одной и той же проблемой, и что бы он ни делал, ничего не получается. Тогда в дело вступают защитные механизмы. Проходит значительное время — и все эти проблемы перестают осознаваться человеком как проблемы, превращаясь просто в факты, с которыми нужно смириться. Кто автор Элияху Голдратт – международно признанный бизнес-лидер, создатель знаменитой ... Read more

$7.99 USD or Free with Kobo Plus

Цитата Человек постоянно сталкивается с одной и той же проблемой, и что бы он ни делал, ничего не получается. Тогда в дело вступают защитные механизмы. Проходит значительное время — и все эти проблемы перестают осознаваться человеком как проблемы, превращаясь просто в факты, с которыми нужно смириться. Кто автор Элияху Голдратт – международно признанный бизнес-лидер, создатель знаменитой
... Read more
Audiobook

Thrive on the High Street: Strategies for Business Survival

by Matt Dewey ...

Narrated by Digital Voice Archie G ...

Unabridged

6 hours 14 min

This audiobook is narrated by a digital voice.In "Thrive on the High Street: Strategies for Business Survival," dive into a comprehensive guide tailored for modern entrepreneurs navigating the dynamic world of retail. From the evolution of high street business to harnessing the power of technology, this book offers invaluable insights into overcoming challenges and seizing opportunities. With ten ... Read more

$5.99 USD or Free with Kobo Plus

This audiobook is narrated by a digital voice.In "Thrive on the High Street: Strategies for Business Survival," dive into a comprehensive guide tailored for modern entrepreneurs navigating the dynamic world of retail. From the evolution of high street business to harnessing the power of technology, this book offers invaluable insights into overcoming challenges and seizing opportunities. With ten
... Read more
Audiobook

The Target Story

How the Iconic Big Box Store Hit the Bullseye and Created an Addictive Retail Experience

by Bill Chastain ...

Narrated by Kelly D'Ambrosio ...

Series series The Business Storybook Series
Unabridged

4 hours 6 min

The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today.In an industry that has seen constant disruption over the last two decades, Target has experienced tremendous growth. Establishing a strong eCommerce business and cultivating a sought-after in-store ... Read more

$20.99 USD

The Target Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the big box store to become the retail giant it is today.In an industry that has seen constant disruption over the last two decades, Target has experienced tremendous growth. Establishing a strong eCommerce business and cultivating a sought-after in-store
... Read more
Audiobook

Как создать продукт, который купят: Метод Lean Customer Development

by Синди Альварес, Синди Альварес ...

Narrated by Александра Максимова ...

Unabridged

7 hours 46 min

Книга Синди Альварес «Как создать продукт, который купят» дополняет, расширяет и детализирует инновационные идеи, изложенные в международных бестселлерах «Четыре шага к озарению» Стива Бланка и «Бизнес с нуля» Эрика Риса. Новизна подхода Альварес в том, что она успешно распространяет методику развития потребителей за рамки сегмента стартапов. Предлагаемый ей метод Lean Customer Development ... Read more

$10.99 USD or Free with Kobo Plus

Книга Синди Альварес «Как создать продукт, который купят» дополняет, расширяет и детализирует инновационные идеи, изложенные в международных бестселлерах «Четыре шага к озарению» Стива Бланка и «Бизнес с нуля» Эрика Риса. Новизна подхода Альварес в том, что она успешно распространяет методику развития потребителей за рамки сегмента стартапов. Предлагаемый ей метод Lean Customer Development
... Read more
Audiobook

The Shopping Revolution

How Successful Retailers Win Customers in an Era of Endless Disruption

by Barbara E. Kahn ...

Narrated by Lisa Larsen ...

Unabridged

5 hours

We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach—and their ... Read more

$15.99 USD

We are just witnessing the start of the radical changes in retail that will revolutionize shopping in every way. As Amazon and other disruptors continue to offer ever-greater value, customers' expectations will continue to ratchet up, making winning (and keeping) those customers all the more challenging. For some retailers, the changes will push customers permanently out of their reach—and their
... Read more
Audiobook

Детский мир. Перезагрузка

Реальная история компании, без которой у нас было бы другое детство

by Дмитрий Соколов-Митрич, Дмитрий Соколов-Митрич, Евгения Пищикова, Никита Аронов, Дмитрий Воденников, Анна Козлова, Мариам Петросян, Андрей Аношин, Алена Корк ...

Narrated by Андрей Новокрещёнов ...

Unabridged

10 hours 34 min

«Детский мир» — это бренд, знакомый каждому в нашей стране. Первый магазин был открыт в 1957 году, и с тех пор все советские дети мечтали побывать там. Эта книга не только познакомит читателя с подлинной историей «Детского мира», но и даст понимание, какая стратегия помогла магазину остаться на плаву. Вы не только узнаете о бизнес-процессах и сложных решениях компании, но и познакомитесь с ... Read more

$12.99 USD or Free with Kobo Plus

«Детский мир» — это бренд, знакомый каждому в нашей стране. Первый магазин был открыт в 1957 году, и с тех пор все советские дети мечтали побывать там. Эта книга не только познакомит читателя с подлинной историей «Детского мира», но и даст понимание, какая стратегия помогла магазину остаться на плаву. Вы не только узнаете о бизнес-процессах и сложных решениях компании, но и познакомитесь с
... Read more
Audiobook

AI Integration in the Store – Future-Proofing Retail & Sales

Your Practical Workflow Booster 2026

by M. Weber ...

Narrated by AI Voice AI Narrator – Synthesized Voice (Google WaveNet de-DE) ...

Series series Smart Business – AI in Practice
Unabridged

1 hour 3 min

This audiobook is narrated by an AI Voice. What if your store knew which item would be in high demand tomorrow? If every customer received personalized advice – without long waiting times? And returns suddenly halved?That is exactly what AI enables in retail. Not future music. But 2026.This audiobook is your roadmap. An experienced retail consultant guides you – calm, competent, close to practice. ... Read more

$14.99 USD or Free with Kobo Plus

This audiobook is narrated by an AI Voice. What if your store knew which item would be in high demand tomorrow? If every customer received personalized advice – without long waiting times? And returns suddenly halved?That is exactly what AI enables in retail. Not future music. But 2026.This audiobook is your roadmap. An experienced retail consultant guides you – calm, competent, close to practice.
... Read more
Audiobook

The Revenge of Analog

Real Things and Why They Matter

by David Sax ...

Narrated by David Sax ...

Unabridged

9 hours 17 min

One of Michiko Kakutani's (New York Times) top ten books of 2016A funny thing happened on the way to the digital utopia. We've begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed. Businesses that once looked outdated, from film photography to brick-and-mortar retail, are now springing with new life. Notebooks, records, and stationery ... Read more

$27.99 USD

One of Michiko Kakutani's (New York Times) top ten books of 2016A funny thing happened on the way to the digital utopia. We've begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed. Businesses that once looked outdated, from film photography to brick-and-mortar retail, are now springing with new life. Notebooks, records, and stationery
... Read more
Audiobook

Banana

The Fate of the Fruit That Changed the World

by Dan Koeppel ...

Narrated by Paul Woodson ...

Unabridged

7 hours 45 min

To most people, a banana is a banana: a simple yellow fruit. Americans eat more bananas than apples and oranges combined. In others parts of the world, bananas are what keep millions of people alive. But for all its ubiquity, the banana is surprisingly mysterious; nobody knows how bananas evolved or exactly where they originated. Rich cultural lore surrounds the fruit: in ancient translations of ... Read more

$17.99 USD

To most people, a banana is a banana: a simple yellow fruit. Americans eat more bananas than apples and oranges combined. In others parts of the world, bananas are what keep millions of people alive. But for all its ubiquity, the banana is surprisingly mysterious; nobody knows how bananas evolved or exactly where they originated. Rich cultural lore surrounds the fruit: in ancient translations of
... Read more
Audiobook

Uncopyable

How to Create an Unfair Advantage over Your Competition

by Steve Miller ...

Narrated by Jeff Moon ...

Unabridged

4 hours 20 min

What separates average businesses from extraordinarily successful ones?Better product? Nope. Your competitor will rapidly reverse-engineer your "secret sauce" and get their "better-than-you" version on the market faster than you can say "Usain Bolt".Better customer service? Guess what? All of your competitors say they provide the best customer service. It's a wishy-washy phrase...a vague ... Read more

$9.99 USD or Free with Kobo Plus

What separates average businesses from extraordinarily successful ones?Better product? Nope. Your competitor will rapidly reverse-engineer your "secret sauce" and get their "better-than-you" version on the market faster than you can say "Usain Bolt".Better customer service? Guess what? All of your competitors say they provide the best customer service. It's a wishy-washy phrase...a vague
... Read more

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