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“robert dew”

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  • Customer Experience Innovation

    How to Get a Lasting Market Edge

    by Robert Dew ...
    Companies who invest in successful Customer eXperience (CX) innovation stand out from the crowd. Markets tend to reward these companies because it is rare for firms to try something new, much less prove customer acceptance of their attempted innovations. Firms offering remarkable CX create loyal customers who happily pay more for their products and services, and then refer them to other customers ... Read more

    $31.99 USD